Big 'Mansions' sign out front. Went in. Apartments. Told to take lift to basement to access restaurant, but must be out by 8pm. It was only 5pm. Exited lift and had a look around. Could find neither staff nor menus. Queue at counter. Patron in queue had menus in hand. Asked where he got them. Just gave them to me with a knowing smile. Had voucher for 2 course meal and bottle of wine. Went to counter and presented voucher. Snatched from me with the words 'red or white'. Presumed it was a wine preference query and said 'red'. Bottle and 2 glasses plunked on counter with the words 'one shared entree to the value of $9 and two mains other than this one or that one. Go sit over there in the voucher area and I'll take your order shortly'. (Methinks 'twas her sister upstairs!)We go to the 'second class patron' section with our bottle. There were three of us. Waitress comes over and sez voucher is only for two and removes all but two wineglasses and sets of cutlery. She then wants to take our order. We order the entree first, but it was one of two $10 entrees and was over our '$9 limit'. She sez that'll cost you a dollar. We say that's fine. We order crispy chips with the steak and dressing on the side for the baramundi. She writes nothing down. We think 'This'll be interesting'.Son goes to another table and retrieves cutlery and wine glass and then goes to counter to order his meal. We pour into our 'wine glasses' which are as thick as drinking from jam jars. (Never seen wine glasses so thick!).Food comes. I ask for tomato sauce to dip chips in. She sez that'll be another dollar. I crack up! I sez can we get a dollar rebate cuz the barramundi was smothered in dressing rather than 'on the side' as ordered? She laughs and walks away. Chips are soggy, too :-(Sharing the entree equals a 1 1/2 course meal and not a 2 course meal. But the salmon bruschetta was excellent, as were the steak and bara. Time to pay our $2 tab. Went to counter where several patrons were queued and waited. Cashier was also bartender and all alone. Had to excuse himself as a drink ingredient had run out and I could see him running out the back and around the corner. No telling how long he'd be or how long he'd take to serve the queued patrons, so I went back to our table to just leave the money.The initially surly waitress popped up behind me and said 'don't worry about it'. Dunno why.Making vouchers available is a marketing strategy to grow a business. Delivering a substandard service coupled with petty restrictions on the voucher is a great way to generate adverse word-of-mouth. We won't be returning. It WAS good for a giggle at the idiocy of the experience, though.