Madzoon

I am a big fro-yo fan and thought it was time to try outside my comfort tutti frutti zone.

Perth made and owned fro-yo franchise.

customer retention. tonight I bought two tassen frozen yogurt, with the intention to redeem my free as recommended by my previous visit. Once I reached the time, the dame behind the switch told me that I redeemed my free because I had letter marks, and that someone probably gave me the card. I explained that I was advised by the man who worked on my last visit that I can redeem it next time. the dame told me that this time she will give me a free one, but next time it will not happen that I was happy to pay for the two tassen, as she made it as if she had broken the rules to give me my claim. In addition to these yogurts, I wanted to buy a smoothie, but the girl at the time had difficultities to put through my order. what really annoyed me was the fact that the lady went on over the freebie she just gave me and said that she had to talk to the man, because what he wasn't on him, then my smoothie died and the lady asked me why I answered because it was such a hasle. then she tells me that she just gave me a free yogurt, why I was upset about her. I then said you know what; if it means that much to you pay sick for this yogurt. she told me no, take the free and go. She asked me why I made them all angry. I said to her.your customer service is what annoying me next time wait until the customer leave before they continue talking about a problem and whine .Seriously, please ask people who know how to treat a problem professionally, regardless of which area they work in. train their coworkers to know the procedures of their rabatte and get a better system like tonight.

best and friendly service. by the way, I forgot to mention that it was a breath of fresh air to get the great attention and service at madzoon; probably even better service then we also get to some higher restaurants that we say to apologize about service in Australians. everyone can have a bad day, but this team really seemed to nail it, both with service as well as their smoothies and fro Yo. the best yoghurt ice cream in perth. I and my family recently visited this place called madzoon in the galleria and we were surprised to taste the product and loved the concept. we've never seen anything like this and will go back to get the yogurt ice cream. we also tried to smooth and we found them to be the most refreshing ones we ever had; they do not pack them with ice and ice, but actually real fruits and much of it; we will be back; I like the smooth the best, but the kids and my wife are connected to the fro yo and toppings.

customer retention. tonight I bought two tassen frozen yogurt, with the intention to redeem my free as recommended by my previous visit. Once I reached the time, the dame behind the switch told me that I redeemed my free because I had letter marks, and that someone probably gave me the card. I explained that I was advised by the man who worked on my last visit that I can redeem it next time. the dame told me that this time she will give me a free one, but next time it will not happen that I was happy to pay for the two tassen, as she made it as if she had broken the rules to give me my claim. In addition to these yogurts, I wanted to buy a smoothie, but the girl at the time had difficultities to put through my order. what really annoyed me was the fact that the lady went on over the freebie she just gave me and said that she had to talk to the man, because what he wasn't on him, then my smoothie died and the lady asked me why I answered because it was such a hasle. then she tells me that she just gave me a free yogurt, why I was upset about her. I then said you know what; if it means that much to you pay sick for this yogurt. she told me no, take the free and go. She asked me why I made them all angry. I told her. their customer service is what annoys me next time wait until the customer leave before they continue talking and about a problem whispers / seriously, please ask people who know how to treat a problem professionally, regardless of where they work. train their employees to know the procedures of their discounts or to enforce a better system like electronics and most importantly, learn to stop sluts about the problem while the customer is there. Thanks to tonight they have lost me as a customer and also my friends as soon as they hear about it.

best and friendly service. by the way, I forgot to mention that it was a breath of fresh air to get the great attention and service at madzoon; probably even better service then we also get to some higher restaurants that we say to apologize about service in Australians. everyone can have a bad day, but this team really seemed to nail it, both with service as well as their smoothies and fro Yo./ the best yoghurt ice cream in perth. I and my family recently visited this place called madzoon in the galleria and we were surprised to taste the product and loved the concept. we've never seen anything like this and will go back to get the yogurt ice cream. we also tried to smooth and we found them to be the most refreshing ones we ever had; they do not pack them with ice and ice, but actually real fruits and much of it; we will be back; I like the smooth the best, but the kids and my wife are connected to the fro yo and toppings.

best and friendly service. by the way, I forgot to mention that it was a breath of fresh air to get the great attention and service at madzoon; probably even better service then we also get to some higher restaurants that we say to apologize about service in Australians. everyone can have a bad day, but this team really seemed to nail it both with service and their smoothies and fro yo 03 jan, 2013 the best yoghurt ice cream in perth. I and my family recently visited this place called madzoon in the galleria and we were surprised to taste the product and loved the concept. we have never seen anything like this and will go back to get the yogurt ice cream....read more

customer retention. tonight I bought two tassen frozen yogurt, with the intention to redeem my free as recommended on my previous visit. Once I reached the time, the dame behind the switch told me that I have already redeemed my free one because I had 10 letters, and that someone probably gave me the card. I explained that I was advised by the man who works at my last visit to be able to redeem it next time. the dame told me that this time she will give me a free one, but next time it will not happen that I was happy to pay for the two tassen, as she made it as if she had broken the rules to give me my claim. in addition to these yogurts...read more